Art Club Monthly Privacy Policy

Last Updated: April 28, 2025

At Art Club Monthly (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website (artclubmonthly.com), subscribe to our art kit services, or participate in our community (collectively, the “Services”). By using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect information you provide directly, information collected automatically, and information from third parties, as described below:

1.1 Information You Provide

• Account and Subscription Information: When you create an account or subscribe, we collect your name, email address, billing address, shipping address, payment information (e.g., credit card details), and age range (e.g., for kids, teens, or adults).

• Community Participation: When you submit artwork, enter contests, or engage in our community, we collect your name, email, artwork, and any additional details you provide.

• Communications: If you contact us (e.g., via hello@artclubmonthly.com), we collect your name, email, and message content.

• Parental Consent: For users under 13, we collect parental contact information (e.g., email) to obtain verifiable consent under COPPA.

1.2 Information Collected Automatically

• Usage Data: We collect data about your interactions with our website, such as pages visited, time spent, and links clicked, using cookies, web beacons, and similar technologies.

• Device Information: We collect your IP address, browser type, operating system, and device identifiers.

• Location Data: We may infer your general location (e.g., city, state) from your IP address or shipping address for tax and shipping purposes.

1.3 Information from Third Parties

• Payment Processors: Our payment processors (e.g., Stripe) provide us with transaction details to fulfill subscriptions.

• Analytics Providers: We use third-party tools (e.g., Google Analytics) to collect aggregated data on website usage.

• Social Media: If you interact with us on social media (e.g., Instagram, TikTok), we may collect your username or public profile information when you engage with our posts or contests.

2. How We Use Your Information

We use your information to provide, improve, and promote our Services, including:

• Service Delivery: Process subscriptions, ship art kits, and manage your account.

• Community Engagement: Display your submitted artwork, process contest entries, and feature your creations on our website or social media.

• Customer Support: Respond to inquiries and resolve issues.

• Personalization: Tailor content, recommendations, and promotions based on your preferences and interactions.

• Analytics: Analyze website usage and subscription trends to improve our Services.

• Marketing: Send you emails, newsletters, or promotional offers (e.g., 20% off first month) with your consent or as permitted by law. You may opt out at any time.

• Legal Compliance: Comply with applicable laws, such as tax reporting or COPPA requirements for users under 13.

3. How We Share Your Information

We do not sell your personal information. We may share your information as follows:

• Service Providers: With trusted third parties who assist us, such as payment processors (e.g., Stripe), shipping carriers (e.g., USPS), and analytics providers (e.g., Google Analytics). These providers are contractually obligated to protect your data.

• Community Features: If you submit artwork or participate in contests, we may share your name, artwork, and related content on our website, social media, or marketing materials, with your consent or as described at submission.

• Legal Obligations: To comply with laws, respond to subpoenas, or protect our rights, property, or safety (e.g., fraud prevention).

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity, with notice provided.

4. Children’s Privacy (COPPA Compliance)

We comply with the Children’s Online Privacy Protection Act (COPPA) for users under 13:

• Parental Consent: We require verifiable parental consent (e.g., via email or payment verification) before collecting personal information from children under 13.

• Limited Data: For kids’ subscriptions, we collect only the information necessary to provide the Services (e.g., parent’s email, child’s age range, shipping address).

• Parental Rights: Parents may review, delete, or restrict their child’s information by contacting hello@artclubmonthly.com.

• Community Participation: Children under 13 may submit artwork only with parental consent, and we limit public sharing to protect their privacy.

5. Your Choices

• Account Information: Update your account details or cancel your subscription via your account dashboard or by emailing hello@artclubmonthly.com.

• Marketing Communications: Opt out of promotional emails by clicking “unsubscribe” in our emails or contacting us. You may still receive transactional emails (e.g., order confirmations).

• Cookies: Adjust your browser settings to disable cookies, but note that some features (e.g., checkout) may not function properly.

• Do Not Track: Our website does not currently respond to Do Not Track signals, but we limit tracking to essential and analytical purposes.

6. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request details about the personal information we collect, use, or share.

• Right to Delete: Request deletion of your personal information, subject to exceptions (e.g., retaining payment records for legal compliance).

• Right to Opt-Out: We do not sell personal information, so no opt-out is required.

• Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, contact hello@artclubmonthly.com or call 234-525-2251. We will verify your identity and respond within 45 days.

7. International Users

Our Services are hosted in the United States. If you access our Services from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using our Services, you consent to this transfer and processing. We take steps to comply with applicable data protection laws, such as GDPR for EU users, including offering clear consent mechanisms and data access rights.

8. Data Security

We implement reasonable technical and organizational measures to protect your information, such as encryption for payment data and secure servers for account information. However, no system is 100% secure, and we cannot guarantee absolute security. You are responsible for safeguarding your account credentials and notifying us promptly of any unauthorized access at hello@artclubmonthly.com.

9. Data Retention

We retain your information for as long as necessary to provide the Services or comply with legal obligations:

• Account Information: Retained while your subscription is active and for 7 years thereafter for tax and accounting purposes.

• Artwork Submissions: Retained indefinitely for community features unless you request deletion.

• Usage Data: Retained for up to 2 years for analytics purposes.

• Children’s Data: Deleted within 30 days of subscription cancellation or parental request, except for legally required records.

To request deletion of your information, contact hello@artclubmonthly.com.

10. Third-Party Links

Our website may contain links to third-party sites (e.g., social media platforms, payment processors). We are not responsible for their privacy practices. Please review their privacy policies before providing information.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email or a website notice before they take effect. Your continued use of the Services after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions, concerns, or to exercise your privacy rights, contact:

• Email: hello@artclubmonthly.com

• Mail: Art Club Monthly, 9809 S 2465 E, Sandy, UT 84092

• Phone: 234-525-2251

For California residents or international users with specific privacy requests, please include “Privacy Request” in your email subject line.

Disclaimer: The contents of Art Club Monthly boxes are subject to change based on availability of supplies, artist selections, or other unforeseen circumstances. We strive to maintain the quality and theme of each kit as described.